9 Apr
2009
Twitter 101
Getting Started
• Open up an account at
http://twitter.com
• Customize you page in the settings tab, choose a theme and/or color scheme you think suits your personality
o You may want to create a customized background using PowerPoint and then take a screen shot of the slide in presentation mode and save as your background image, if you aren’t able to build in Photoshop - That's what I did
here
• Upload an image of yourself that will stand out for the others and shows your personality
• Download
Tweetdeck to your computer (check with IT if you have any installing issues)
• Also, for Firefox users you should add-on Power Twitter from the Tools section
• For users with a blog, you may want to sign-up for
Friendfeed and import your blog and other social media sites and then check the box that will automatically import your blog posts and social media activity onto your Twitter feed
• Once you establish your presence make sure to set your homepage to Twitter
Making Friends - Build a Following
• Import your contacts from your webmail clients like Yahoo! and find out who in your private network is already there, probably quite a few -but maybe not your mother..yet!
• Twitter is essentially a public and open place that is used best when you have no qualms about being a follower or being followed, this isn’t the type of place where you should be wondering, should I be friends with this person???, unless they are spammers or people that bug you, you should make it a point to just be connected. This is an important point because Twitter works best when you are free from this exclusionary thinking. So start your following and don't worry about being followed!!
• Find people you respect and admire in your world. A journalist, A blogger, A mom, a celebrity, a coworker, a friend, an artist, a store, anyone you admire and just follow them! Here are a list of some of the best out there
http://wefollow.com
• There is a general rule that you should follow people back, who follow you, and this occurs about 65% of the time -so- if you Follow 100 people than you should have about 65 of them follow you back and thus begins your quest for an ever expanding but critical network.
10 Uses For Twitter
1. NEWS - Twitter as a place to keep up to date on the news. Follow your favorites
http://wefollow.com/tag/news and stay up to date and often ahead of the game
2. INDUSTRY KNOWLEDGE – Follow your favorite industry experts and keep up to date with all of the happenings real time in my case Social Media and
PR
3. OFFICE CONNECTION - It is crucial that you follow everyone in your office to establish a real time understanding of where people are. This is also an effective way to help share client programs with each other to establish an internal echo chamber that can be a powerful way to spread your campaign further.
4. STAY UP TO DATE WITH FRIENDS – many people are leaving this to Facebook status but as I use FB less and less I am finding that this technique is a great way to stay connected
5. TRAVELOUGE – Keep a log of your travel to inform friends, family and colleagues up to date as to your where abouts, it also helps with keeping a travel journal when you are on a trip somewhere and many people use it to broadcast every step of their trip.
6. CONVERSATION TOOL – It is similar to IM only you have a little time to respond so it can be a powerful way to start, join and continue existing conversations on anything you want
7. LISTENING TO CHATTER – You can use any number of tools
http://yacktrack.com http://search.twitter.com to find out what people are saying about a topic or your brand and the best part is that you can reach out to them directly to say thanks or to join the conversation etc.
8. RANDOM THOUGHTS – Just let them fly, but make sure the context is understood - I love Grimaldis Pizza! It is still the best in New York! – It’s Snowing In April in NYC! – There are many people that just spew random thoughts and this is not the most useful way to use the tool but nevertheless it is a huge part of it.
9. EVENT FLASH MOBS – A powerful way to enhance any event you may have is to give people a reason to twitter and Tweet-Up to gather for a drink or to achieve a goal. This is one of the most visible ways to get the most out of your network.
10. LEARNING HOW TO KEEP IT SHORT AND SWEET – Twitter is a useful way to ensure that you are keeping your message short and sweet and full of links and appreciation. 140 characters never contained so much information!
Some Basic Rules of the Road
• Follow Back
• RT – means Re-Tweet which means to credit the person who you found the information
• Reply back to people who ask you direct questions – always take a look at your @replies and make sure you respond appropriately to people
• Tweet often – you should try and tweet as often as possible to stay in the game, it is very important to get into the flow and contribute
• Contribute original content
• Us Direct Messages when you want to ask personal questions , nothing worse than a person who asks you a personal question in public unless you are a super open person and you don’t mind sharing your thoughts and this is established
• Keep it clean, unless you want your boss to know how much you drank at a client dinner that night!
• Disclose your affiliations, You should make sure that your profile has your company info on it and when you share a client program that you make it clear that you are sharing a client program – DISCLOSURE IS IMPERATIVE
• Organize your followers into groups – once you follow 100 people you are bound to get overloaded, it is time to use Tweetdeck to organize your crew into appropriate groups
• USE a URL Shortener
• I am probably missing a few so please add your own to the comments below!
Some Useful Links
There are many resources for getting started. Here are some of the best: