30 Jul 2009

Blog With Integrity

A new initiative was launched a few days ago by a group of mom bloggers attempting to shift the focus away from “blogola” and perceived brand shilling to the ethical practices much of the community already observes. 200+ bloggers have signed the “Blog with Integrity” pledge and are displaying the badges on their blogs as we speak. Liz Gumbinner (@Mom101) is one of the four bloggers behind the campaign and elaborates on it here:
source
17 Jun 2009

Facebook Tries To Steal Twitter's Idea

Just returned from the 140 Character Conference and the amount of Twitter Kool-Aid being drunk over there would fill the “Fail Whale” up with enough blubber to last a lifetime. The conference had the usual mix of Twitter superstars, celebrities and venture capitalists to go around and it was energetic, exciting and full of “we are changing the world” love. I had a blast, relearned some things I knew already and tweeted out some great quotes from some of the speakers, but I left with a lacking feeling that something was missing? Then it hit me. What it was missing was Facebook. While we were tweeting Facebook was redesigning it’s self yet again to deal with the competitive threat lurking in the form of a pretty blue bird. As of now Facebook will be launching a tool to let users post public status updates. They also will be able to subscribe to the public status feed of users, in a model that’s similar to Twitter. Another strategic and nimble move by Facebook coupled with the recent announcement of the upcoming launch of Facebook search has Twitter lovers a little scared. Facebook Pages will also have a “follow” feature as well. This is great for marketers because now brands will have the ability to be seen outside the walled garden that was once Facebook and have more reasons to develop cross platform spreading strategies that will feed into each social network and beyond
26 May 2009

Should You Pay For Blogger Endorsements?

DVPR President Stephanie Smirnov's (aka PRMAMA)  recent post sums up an issue that has been lurking in the background until the recent FTC proposal that I discussed earlier on this blog brought it to Business Week and beyond. The issue is blogger compesation and what is possible, ethical and correct in this new publishing paradigm we are living in. AS ALWAYS the magic is in the comments and her post has quite a few nuggets in there - so please check it out and let us know what you think! Here is a excerpt from her post.
In the wake of the FTC announcement, some of our clients are anxiously wondering if they should change the way they’ve been dealing with bloggers.  If you’re in PR, I’m sure you’re having the same conversations with your clients and marketing colleagues. So I’ve been thinking about this a lot, and was eager to hear what some of the leading voices in the mom blogosphere had to say during a Twitter chat last week on bloggers and brand representation. ...There is sentiment in many corners that bloggers deserve compensation for what they do. I was interested to hear some bloggers describe what they offer on their sites as “advertorial” in nature, thereby casting themselves in the role not of content editor, but publisher. In other words, akin to the business-building side of the classic magazine church/state divide. Which is sticky, because we PR types have helped our clients “get” bloggers by equating them with editorial influencers. In which these rules apply: marketer provides gratis product, editor tries, editor may or may not write about it favorably. No money changes hands. So the editorial game is high risk/high reward – you can’t control the outcome, which is why PR will always be several parts art (vs science) – but the potential value of unpaid editorial endorsement far outweighs the risk that an editor will slam your product after trying it. Here’s where blogging gums up the works. “Publisher” vs “editor” distinctions don’t apply anymore. The blogger role is actually a new publishing paradigm. They wear multiple hats: selling advertising space, marketing themselves and their blog(s), creating promotional partnerships with brands, publishing content – but (here’s the gummy part) they are also the ones writing that content. And in some cases, that content involves road-testing and endorsing products. But unlike the magazine world, the blogosphere has no guidelines establishing the boundaries between publishing and editorial — indeed, publishing and editing seem to have merged and no one’s quite sure how to assign a monetary value to the blogger’s output.
9 Apr 2009

I Signed Up for Twitter Now What?

Twitter 101 Getting Started •    Open up an account at http://twitter.com •    Customize you page in the settings tab, choose a theme and/or color scheme you think suits your personality o You may want to create a customized background using PowerPoint and then take a screen shot of the slide in presentation mode and save as your background image, if you aren’t able to build in Photoshop - That's what I did here •    Upload an image of yourself that will stand out for the others and shows your personality •    Download Tweetdeck to your computer (check with IT if you have any installing issues) •    Also, for Firefox users you should add-on Power Twitter from the Tools section •    For users with a blog, you may want to sign-up for Friendfeed and import your blog and other social media sites and then check the box that will automatically import your blog posts and social media activity onto your Twitter feed •    Once you establish your presence make sure to set your homepage to Twitter Making Friends - Build a Following •    Import your contacts from your webmail clients like Yahoo! and find out who in your private network is already there, probably quite a few -but maybe not your mother..yet! •    Twitter is essentially a public and open place that is used best when you have no qualms about being a follower or being followed, this isn’t the type of place where you should be wondering, should I be friends with this person???, unless they are spammers or people that bug you, you should make it a point to just be connected. This is an important point because Twitter works best when you are free from this exclusionary thinking. So start your following and don't worry about being followed!! •    Find people you respect and admire in your world. A journalist, A blogger, A mom, a celebrity, a coworker, a friend, an artist, a store, anyone you admire and just follow them! Here are a list of some of the best out there http://wefollow.com •    There is a general rule that you should follow people back, who follow you,  and this occurs about 65% of the time -so- if you Follow 100 people than you should have about 65 of them follow you back and thus begins your quest for an ever expanding but critical network. 10 Uses For Twitter 1. NEWS - Twitter as a place to keep up to date on the news. Follow your favorites http://wefollow.com/tag/news and stay up to date and often ahead of the game 2. INDUSTRY KNOWLEDGE – Follow your favorite industry experts and keep up to date with all of the happenings real time in my case Social Media and PR 3. OFFICE CONNECTION - It is crucial that you follow everyone in your office to establish a real time understanding of where people are. This is also an effective way to help share client programs with each other to establish an internal echo chamber that can be a powerful way to spread your campaign further. 4. STAY UP TO DATE WITH FRIENDS – many people are leaving this to Facebook status but as I use FB less and less I am finding that this technique is a great way to stay connected 5. TRAVELOUGE – Keep a log of your travel to inform friends, family and colleagues up to date as to your where abouts, it also helps with keeping a travel journal when you are on a trip somewhere and many people use it to broadcast every step of their trip. 6. CONVERSATION TOOL – It is similar to IM only you have a little time to respond so it can be a powerful way to start, join and continue existing conversations on anything you want 7. LISTENING TO CHATTER – You can use any number of tools http://yacktrack.com http://search.twitter.com to find out what people are saying about a topic or your brand and the best part is that you can reach out to them directly to say thanks or to join the conversation etc. 8. RANDOM THOUGHTS – Just let them fly, but make sure the context is understood - I love Grimaldis Pizza! It is still the best in New York! – It’s Snowing In April in NYC! – There are many people that just spew random thoughts and this is not the most useful way to use the tool but nevertheless it is a huge part of it. 9. EVENT FLASH MOBS – A powerful way to enhance any event you may have is to give people a reason to twitter and Tweet-Up to gather for a drink or to achieve a goal. This is one of the most visible ways to get the most out of your network. 10. LEARNING HOW TO KEEP IT SHORT AND SWEET – Twitter is a useful way to ensure that you are keeping your message short and sweet and full of links and appreciation. 140 characters never contained so much information! Some Basic Rules of the Road •    Follow Back •    RT – means Re-Tweet which means to credit the person who you found the information •    Reply back to people who ask you direct questions – always take a look at your @replies and make sure you respond appropriately to people •    Tweet often – you should try and tweet as often as possible to stay in the game, it is very important to get into the flow and contribute •    Contribute original content •    Us Direct Messages when you want to ask personal questions , nothing worse than a person who asks you a personal question in public unless you are a super open person and you don’t mind sharing your thoughts and this is established •    Keep it clean, unless you want your boss to know how much you drank at a client dinner that night! •    Disclose your affiliations, You should make sure that your profile has your company info on it and when you share a client program that you make it clear that you are sharing a client program – DISCLOSURE IS IMPERATIVE •    Organize your followers into groups – once you follow 100 people you are bound to get overloaded, it is time to use Tweetdeck to organize your crew into appropriate groups •    USE a URL Shortener •    I am probably missing a few so please add your own to the comments below! Some Useful Links There are many resources for getting started. Here are some of the best:
3 Apr 2009

Proposed Blogger Regulations by FTC

Many marketing professionals, particularly social media folks - are running around their offices today trying to make sense on an article written by the Financial Times about the proposed legislation on false blogger claims by the FTC. The article says that the FTC trying to pass legislation that would restrict bloggers and social networking brand advocates from making untruthful claims about products. They could make bloggers and the company liable for the statements if they were not accurate.
example quote : "If a blogger received a free sample of skin lotion and then incorrectly claimed the product cured eczema, the FTC could sue the company for making false or unsubstantiated statements. The blogger could be sued for making false representations."
My initial thought on this is that if it does pass, which it hasn't yet, but is suppose to- is that we as marketers will just have to be even more diligent in ensuring that the bloggers we are working with are writing accurate claims and to make sure that get the story right -- This will require us to make sure that we are building relationships with the right bloggers but then also helping them correct anything that may not be accurate. There are a number of problems with regulating this like advertising and there are numerous thoughts floating around out there about editorial versus advertising regulation and this will certainly open up a huge can of worms -but- I think that as always we must insist on transparency from bloggers we are working with and full disclosure with all that we do as bloggers ourselves. Here are some of the conversations going on out there. The full article is below.
Advertisers brace for online viral marketing curbs By David Gelles in San Francisco Published: April 2 2009 20:38 | Last updated: April 2 2009 20:38 Advertisers in the US are bracing themselves for regulatory changes that they fear will curtail their efforts to tap into the fast-growing online social media phenomenon. Revised guidelines on endorsements and testimonials by the Federal Trade Commission, now under review and expected to be adopted, would hold companies liable for untruthful statements made by bloggers and users of social networking sites who receive samples of their products. The guidelines would also hold bloggers liable for the statements they make about products. If a blogger received a free sample of skin lotion and then incorrectly claimed the product cured eczema, the FTC could sue the company for making false or unsubstantiated statements. The blogger could be sued for making?false?representations. “This impacts every industry and almost every single brand in our economy, and that trickles down into social media,” said Anthony DiResta, an attorney representing several advertising associations. Advertisers have significantly increased spending on social media and word-of-mouth campaigns, even during the recession. Through blogs and services such as Facebook and Twitter, companies are able to communicate more directly with consumers. Spending on social media marketing reached $1.35bn in 2007 and is expected to reach $3.7bn by 2011, according to the Word of Mouth Marketing Association. The advertising industry has argued that the revised regulations are too stringent and would stifle innovation in the emerging field of social media. It remains in favour of self-regulation. Richard O’Brien, vice-president of the American Association of Advertising Agencies, said it was premature to regulate blogs or other forms of new media. He wrote to the FTC that “regulating these developing media too soon may have a chilling effect on blogs and other forms of viral marketing, as bloggers and other viral marketers will be discouraged from publishing content for fear of being held liable for any potentially misleading claim”. The FTC is revising the guidelines for the first time since 1980, in response to the new forms of advertising spawned by the internet. “The guides needed to be updated to address not only the changes in technology, but also the consequences of new marketing practices,” said Richard Cleland, assistant director for the FTC’s division of advertising practices. “Word-of-mouth marketing is not exempt from the laws of truthful advertising.” The main target of the new guidelines appears to be the widespread practice of viral marketing in which companies recruit non- employees to talk up products in exchange for samples or promotions. Companies regularly offer free samples and concert tickets to bloggers and journalists, in the hope of generating press. However, determining which bloggers are acting as an agent of a company may prove difficult.
http://www.ft.com/cms/s/0/9a58f44c-1fae-11de-a1df-00144feabdc0.html?nclick_check=1
9 Mar 2009

Cloud Based Twitter Search

When you need to figure out what keywords people are using around a conversation topic to expand your search or to understand how people "speak" on twitter, you can try this great cloud based twitter search engine. via: mashable
6 Mar 2009

Five Friday Links

I hope you are all having a great Friday, here are your Five Friday links! Enjoy
  1. Skittles Latest Social Media Explosion
  2. Socializing the Social Media Release with PitchEngine
  3. The World's Most Expensive iPhone
  4. JULIAN SMITH - 25 Things I Hate About Facebook
  5. Social Networking Causes Brain Damage, Jealousy, and Cancer
photo credit
3 Mar 2009

Did #Skittles Get it Right?

The recent launch of the new Skittles site has provoked many conversations and praises due to it's very nature. The site navigation connects you to all of the "social media" sites and is lacking a "real" site. Despite Modernista's previous attempt at this similar concept and the critiques that come with "lifting" their idea - I believe that this site has many merits and should be a model to build upon for the strategy of a brand in the social media world. The constant evolving nature of "The InterWebs" is so fluid and changing that the we ought to praise the risk taken by Skittles and learn from the mistakes of this brave branded attempt at social media aggregation. Taste the Rainbow!
skittle tree photo credit
3 Mar 2009

Sponsored Conversations

Here are two very interesting posts about sponsored blog posts from Jeremiah Owyang over at Forrester.  My initial thought is that sponsored blog posts defeat the purpose of media outreach and “real” endorsements - but like advertorials sometimes could be useful. Some of the best parts of these posts are in the comments. Understanding Sponsored Blog Posts Sponsored conversations, although controversial, aren’t going away.
9 Feb 2009

Paid vs Earned Media

Dave Armano over at Logic and Emotion brings us a nice summary of the difference between paid and earned media.
Earning digital media doesn't mean it's free. It's not. It's just that instead of paying directly for a placement or making arrangements with a partner or you are paying for the time and resources of people who will investigate what's being said about your brand and engage on your behalf. These can be employees, contractors, agencies etc. but it requires manpower and effort. However, the reason the "media" (apologize for lack of a better term) is earned is because you can never actually buy it. The people talking about your products and services are never compensated by an agency or network, however they can be set into action by triggers you've put in place. This could mean establishing a relationship, sharing news, seeding content, talking to, and in general interacting with the people who actually care about your product

Jon Cronin's Posterous

Jon Cronin (bio) is Director of Digital Marketing Strategy at DeVries Public Relations - North American Agency of the Year - SABRE Awards.

It’s Jon's job to keep his agency and clients at the forefront of how digital technology is affecting consumers’ lives. He studies global technology, media and online trends and shapes them into actionable insights and marketing communications strategies.

He has spent his entire 15 year career in the digital marketing arena working with leading brands such as Yahoo!, Microsoft and P&G .

Jon believes that openness, sharing, and diversity encourages creativity, participation and innovation and through these virtues brands can succeed in the online space.

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